Frequently Asked Questions
For NGOs
We charge a small platform fee to cover operational costs. The majority of donations go
directly to the cause or campaign.
Yes, verified NGOs can launch multiple campaigns at once, provided each has clear goals,
timelines, and documentation.
After 15 days Sahayogmitra team will connect and inform you about campaign progress and
disbursement details.
NGOs must submit legal registration documents, past work proof, and complete a
verification process before being listed.
Find a Cause You Care About
Browse through a variety of campaigns and pick one that speaks to you.
Select product or amount you want to donate
Add your chosen products from the campaign list to your cart.
Complete Your Donation
Head to the checkout page and make your payment securely.
Track your Donation
Receive regular updates on how and when your donated items are delivered and distributed.
Frequently Asked Questions
For Donors
Absolutely. All transactions are encrypted and processed through trusted payment gateways to
ensure your financial safety.
Yes, donors can choose to remain anonymous during checkout, and their identity will not be
revealed to beneficiaries or publicly.
After donating, you'll receive periodic updates from the NGO or cause you supported,
including photos, reports, and outcomes where possible.
Yes, a receipt is automatically emailed to you after your donation is successfully
processed.
Yes, we offer a recurring donation option at checkout so you can support your favorite cause
every month.
You can support verified NGOs across various sectors including education, healthcare,
environment, child welfare, and more.
Still Have Questions?
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